Job Position: Account & Reporting Manager
Job Location: Los Angeles CA United States
Who are we?
MediaMind, a subsidiary of DG, is a global innovator in digital marketing. MediaMind enables interactive agencies, advertisers and publishers to manage campaigns across digital media channels, including online, mobile and in-game, and a variety of formats, including rich media, in-stream video, display and search.
Our corporate culture is dynamic and forward thinking, with an emphasis on growth for both our clients and employees. We’re dedicated to enabling online publishers, agencies and advertisers to create and manage digital marketing content and advertising formats. Simultaneously, we provide our talented employees with the tools they need to continue to grow and succeed in their current roles and careers. Our employees are our future, and we’re committed to supplying them with the tools they need to make that future bright.
Where are we?
MediaMind, Inc., is headquartered in New York, with offices in Los Angeles, Austin, Atlanta, San Francisco, Chicago, London, Madrid, Paris, Hamburg, Sydney, and product development facilities in Israel.
What do we need?
MediaMind is seeking a career-minded Account and Reporting Manager to join our West Coast Client Services team.
Key responsibilities:
- Work with Service and Sales Team to ensure client satisfaction for advertisers, agencies and publishers.
- Manage the accounting and reporting needs of the West Coast Sales & Client Services team.
- Ensure proper invoicing and billing. Address billing issues. Act as a specialist to help MediaMind constantly improve its billing tools and processes.
- Respond to agency clients’ accounting and reporting inquiries.
- Maintain strong communication with agency clients and internal team members to keep everyone informed of accounting issues until resolved.
- Manage campaign ad serving budgets by providing regular reports and spend levels to the Director of Client Services and RVP of Sales.
- Work with Sales to gather campaign billing details and new client credit applications to submit to the DG Finance team prior to a campaign launch.
- Liaise with DG’s billing department and MediaMind’s Client Services team to improve accounting and reporting tools and processes.
- Analyze and reconcile invoice discrepancies with both DG’s Finance team and external agency clients.
- Demonstrate an advanced level of understanding of our reporting platform.
- Be an expert on all data and reporting metrics.
- Work with custom reports team to help define client requests and custom reporting needs.
- Manage custom reporting projects; keep everyone informed of requirements and status through completion of the project.
- Be a team player and showing openness to being asked to participate in projects or tasks that may be outside daily responsibilities.
Education:
- BA/BS degree (minimum requirement); BA/BS degree within analytical field preferred.
Experience:
- Experience and/or training in client services, online advertising preferable.
- An understanding of interactive media, the advertising industry, and knowledge of emerging technologies.
- Must have the ability to prioritize and meet deadlines with demonstrated initiative
Skills:
- Analytical and detail oriented with expert knowledge of Excel.
- Highly motivated, self-learner, and proactive.
- Must have the ability to prioritize multiple tasks and meet deadlines.
- Strong communication skills (verbal and written).
- Ability to work in a fast-paced, fluid operating environment.
- Experience and/or training in client services, online advertising preferable.
- An understanding of interactive media, the advertising industry, and knowledge of emerging technologies.
- Desire to excel in all that you do.